FAQ
You will be working with a professional bridal consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and she will assist you putting them on, it definitely takes a helping hand!
Yes, we request appointments as we have limited dressing rooms and want to make sure you won't have a dressing room and a consultant to work with you.
No, but there is a “no show” fee of $50. You may cancel 24 hours before and will not experience a fee.
Gowns start at $1500 and top off at $5000, with the average being between $1700.00. Please call for more detailed information.
4 to 7 months depending on a few variables. Please call to request more detailed information.
No. While Bridals by Gilbert doesn't have in house alterations we are happy to provide a list of qualified seamstresses that we work closely with. Please check the Alterations page for more information.
No - due to the fact we don't have in house alterations.
Wedding gowns are made to be altered and taken apart. However every gown is different, please call for more detailed information.
We recommend this.
Online, email, call or send message through social media.
1.5 hours to 2.5 hours depending on the appointment requested.
Yes, up to 24 hours prior without a cancelation fee.
Yes, if you did not find what you are looking for at your bridal appointment.
Yes, your bridal consultant can assist you with this.
Your consultant can assist in setting up a 2nd appointment to return and try on your favorite gowns.
Not every consultant works every day however, we are more than happy to fulfill request if possible.
While we certainly hope this never happens if there is an issue speak to the Sales Manager and she will take care of you personally.
Bridal gowns at BBG retail from $1500 - $5000. These are dresses that may be ordered for color, size and customizations.
The sooner the better, depending on designer and customizations reorders can take 6 months. We suggest that planning on having your gown in hands no later than 3 months prior to your wedding date. This is ideal time to get into alterations.
Our selection changes on a regular basis. If you find pieces you love we suggest on grabbing them at that time.
Around 3 months prior if not at time of purchase of dress.
We recommend this so you will have a consultant to assist you.
30 - 45 minutes
Yes, we are here to help make your dream day perfect.
You are able to purchase off the floor. In addition, we can check stock that is at a USA warehouse.
This varies from designer to designer. Your consultant will be able assist with this.
Price varies from designer to designer. Typically you can expect a rush fee on bridal gowns - $100-$400.
We accept all forms of payment.
Payment in full is due at time services are rendered.
Military couples receive 5% discount on purchases. Call for more detailed information.
We prefer not to do this however, there are times when this is unavoidable. Please call store for more detailed information.
We are able to assist with this in the store. BBG works with a company that has specialized in this for over 100 years.
Drop it by the store and we take care of it for you.
Anytime is fine, however we recommend within 3 months of wear date.
In your breathable garment bag that you received from BBG.
In a special box.
Yes, it has a window to see your dress and instructions if you decide to open it are included.
A dry cool place. We suggest the back or top shelf of a closet.
These sales are not a regular time of year. Notice will be posted on website and social media.
A special day that is set aside to sell selected in stock dresses at a special price.
These are dresses that have been selected to sell off the rack at a special price.
Selection varies from sale to sale.
Typically, there are dresses from all designers.
These are items that the store places reorders on: veils, etc.
Varies. from sale to sale. However, typically you are able to find dresses from most sizes in the store.
Payment in full. 3% will be added to credit card purchases.
No, due to storage limitations, we are not able to accommodate this.
All dresses, whether sample or not will need alterations.
Bride, plus 2 adult guest and no children.
This is an event that allows BBG to showcase a larger collection of dresses from a selected designer.
Yes, please email, call or make online appointments.
This varies, depending on the type of trunk show. Call store for more details.
There is usually a special incentive for the trunk show and varies depending on type of trunk show. Call for more details.
Yes, depending on the type of trunk show. However, we carry a large selection of accessories.
Events are listed on website and posted on social media.
Call the store and we are happy to answer any questions.